The incident, which occurred on an unspecified date, involved unauthorized access to a limited number of Pix keys. Pix is a popular instant payment system in Brazil, and the affected keys were used to process payments on the Shopee platform. Shopee Brasil has emphasized that the incident did not impact user passwords or financial data, and that all affected users have been notified and provided with guidance on how to protect their accounts. The company is working closely with SHPP Brasil and relevant authorities to investigate the incident and implement additional security measures to prevent similar occurrences in the future. Shopee Brasil remains committed to the safety and security of its users' data and financial transactions.