The Central Bank of Brazil (BC) has acknowledged an incident involving PIX keys held by SHPP Brasil Shopee, a payment institution. The incident is currently under investigation, with the BC emphasizing that no unauthorized transactions have been detected.

SHPP Brasil Shopee has taken immediate action to suspend all affected PIX keys and is cooperating fully with the investigation. The BC has advised financial institutions to remain vigilant and to implement appropriate security measures to protect their customers.

The BC assures the public that the PIX system remains secure and that measures are in place to prevent unauthorized access to user accounts. Customers are encouraged to monitor their accounts regularly and report any suspicious activity to their financial institutions.