The alert system will notify customers of potential fraudulent transactions, providing them with an opportunity to cancel or report the transaction before it is processed. This measure is expected to significantly reduce the number of successful PIX scams, which have become increasingly prevalent in recent years.

The Central Bank has emphasized the importance of customer vigilance and has urged individuals to be cautious when making PIX transactions. Customers are advised to verify the recipient's details carefully and to avoid making payments to unknown individuals or entities. Additionally, banks are encouraged to educate their customers about the risks associated with PIX transactions and to provide guidance on how to protect themselves from fraud.